Transparency First

Trust & Safety

How RecoveryCompass helps people compare recovery options with more clarity and transparency.

How Profiles Are Classified

Verification Levels

Each center profile on RecoveryCompass is assigned a verification level based on the information available and the steps taken to review it. Levels are displayed on each profile so you always know what has been checked.

Listed

Publicly available or basic provider information added to the catalogue. This may include name, location, and contact details sourced from public records. The provider has not yet interacted with RecoveryCompass.

Claimed

The provider has submitted a claim request and is recognized as having a relationship with the profile. Profile details may have been updated by the provider. RecoveryCompass has acknowledged the claim but has not yet reviewed supporting documentation.

Documentation Reviewed

RecoveryCompass has reviewed information and supporting documents submitted by the provider — such as service descriptions, staff qualifications, or accreditation certificates. This review is informational and does not constitute a medical or regulatory endorsement.

Local License or Registration Reviewed

Where applicable, relevant local registration or licensing information has been reviewed. Licensing requirements vary significantly by country and region. This level indicates that available registration details have been checked — it does not mean RecoveryCompass is a licensing authority.

How Results Are Organized

Ranking Transparency

Our editorial decisions are not influenced by treatment providers. The order in which centers appear in RecoveryCompass listings may be influenced by a combination of the following factors:

Relevance
How closely a center matches the care type and location being searched.
Profile completeness
Profiles with more complete information may appear higher in results.
Verification status
Higher verification levels may improve a center's position in listings.
Care type match
Centers are matched to filters selected by the person searching.
Location proximity
Geographic relevance to the searcher's location when provided.
Sponsored placements
Paid listings may appear in designated areas and are always clearly marked as "Sponsored".
Scope & Limitations

What RecoveryCompass Does Not Do

  • We do not provide medical treatment. RecoveryCompass is an information and directory platform. We do not provide clinical care, counseling, or medical services of any kind.
  • We do not diagnose. Nothing on this platform constitutes a clinical assessment or diagnosis of substance use disorders or any other condition.
  • We do not guarantee outcomes. Recovery is an individual journey. We do not make claims about success rates or treatment effectiveness for any listed center.
  • We do not replace professional medical advice. Information on RecoveryCompass is for educational purposes. Always consult a qualified healthcare professional before making treatment decisions.
  • We do not certify providers as a medical or government authority. Our verification process is informational. It is not equivalent to official licensing, government regulation, or medical board certification.
  • We are not a crisis service. If you or someone you know is in immediate danger, please contact your local emergency services or a crisis helpline. RecoveryCompass cannot respond to emergencies.
Our Commitments

Privacy Principles

Minimum necessary data

We collect only the information needed to provide our service. We do not build behavioral profiles or sell personal data.

Inquiries are confidential

Any questions or form submissions you make to RecoveryCompass are handled confidentially by our team.

No manipulation

We do not use high-pressure tactics, countdown timers, or emotionally manipulative language to influence decisions.

Sharing only with consent

Your information is shared with providers only when you explicitly choose to make contact, or as described in our Privacy Policy.

Questions?

We welcome feedback and corrections

If you believe information on RecoveryCompass is inaccurate, or have questions about our methodology, please reach out. We are committed to maintaining the accuracy and integrity of this platform.

Contact us →

providers@recoverycompass.net

Browse treatment centers →