Contact
Questions, corrections, or provider updates — here is how to reach us.
We are a small team. We read everything that comes in.
Whether you have a question about treatment options in Israel, want to report an error in a listing, or represent a treatment provider — use the contact paths below.
If this is an emergency
RecoveryCompass is not an emergency service and cannot provide crisis support. If someone is in immediate danger or needs urgent medical help, please:
- Call emergency services: 101 (Magen David Adom)
- Go to the nearest hospital emergency department
- Contact the ERAN emotional support line: 1201 (available 24 hours, multiple languages)
Do not wait for a response from us in an urgent situation.
For individuals and families
If you have a question about treatment options, want to understand what type of care may be relevant, or need help using the directory:
Email: providers@recoverycompass.net
Use our guidance request form →
You can ask about:
- Understanding the difference between treatment types
- How to read a center’s listing
- Language or location-specific questions
- What questions to ask a provider before reaching out
We will point you toward the most relevant information we have. We cannot recommend a specific center, guarantee admission, or provide medical advice.
For providers
If you represent an addiction treatment center and want to update a listing, correct an error, or request inclusion in the directory:
Email: providers@recoverycompass.net
When writing, please include your center name, your role, and the specific information you want corrected or added, along with a source we can verify against (your official website, a Ministry of Health record, etc.).
Use our provider update form →
See the For Providers page for more detail on how listings work.
To report an error
If you found something incorrect, outdated, or missing in a center profile, we want to know. Email us with the center name and the specific issue.
Email: providers@recoverycompass.net
We aim to respond within three business days and apply verified corrections promptly.
Privacy note
When you email us, we use your message only to respond to your inquiry. Please do not include highly sensitive medical information in an initial email. See our Privacy Policy for more information.
RecoveryCompass does not guarantee placement, admission, or availability at any provider.